Luraco Warranty & Return Policy (Home Use): This warranty includes parts and in-home labor costs covered for the first 3 years at no cost to the customer. This warranty includes additional 2 years for parts at no cost to the customer. This warranty may require the cooperation of the chair’s owner for some over-the-phone troubleshooting. Structural frame: implied warranties are limited to the duration of the 5-year portion of this warranty for home use (1-year portion for commercial use). Commercial Use: parts and labor costs covered for the first 6 months at no cost to the customer, plus an additional 6 months for parts. * Does not include Alaska, Hawaii, Puerto Rico, or international sales. This warranty does not apply to normal wear-and-tear including leather or fabric coverings. Warranties are non-transferable and apply only to the original purchaser at the original location. Extended Warranty Plan: an additional 2 years of comprehensive protection for home-use customers, purchasable within ninety (90) days of the original chair purchase by calling 1-800-483-9930 (not offered for commercial use). Return policy: 30 calendar days to return the chair from the date you received it; returns must be coordinated by the dealer where the chair was purchased; the chair must be returned in its original packaging box; incurred shipping costs are nonrefundable. All orders shipped outside the continental United States are non-returnable and non-refundable. Chairs with special personalization orders cannot be returned. Source: https://luracochairs.com/warranty-return-policy/ Product page: “AUTOMOTIVE LEATHER for the entire chair. i9 Max Series chairs come with 10 year warranty for the leather.” “BEST WARRANTY IN THE INDUSTRY (i9 Max Plus Series are the only chairs with a 10-year warranty for leather).”